The Front Desk position is a key part of the overall success of the Wingate by Wyndham. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others while demonstrating an ability to work unsupervised. We are proud of our strong reputation for great customer service, and this guides us with everything we do.

Duties & Responsibilities:

• Greet guests in a friendly manner and follow check-in procedures
• Take payments and post accurately to guest accounts
• Follow set policies regarding cash handling
• Communicate with other departments in a friendly and professional manner
• Be aware of local attractions and restaurants and make recommendations to guests
• Handle incoming telephone calls and other guest communication in a discreet fashion
• Accurately communicate with other shifts regarding issues arising from day to day operations
• Previous hotel hospitality experience preferred
• Strong communication skills in English, both written and verbal essential
• Ability to work in a multi-tasking, fast-paced environment
• Demonstrated strong customer service skills
• Ability to work all shifts, including weekends, evenings, third shift and holidays

Job Type: Full-time

Salary: $14.00 /hour

Job Type: Full-time

Pay: $14.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person